Convergence, a national provider of business communications and collaboration systems and services, today announced it has acquired Vocal Networks, a California Based provider of Voice and Data Services.
Vocal Networks built a Cloud Telephony based network and has a customer base in the Bay Area and Colorado. The company’s Equipment and applications integrate with Convergence IP Office Cloud based solution as well as applications from other vendors. Vocal Networks acquisition will strengthen Convergence’s network and increase our presence in the San Francisco and Colorado areas.
The combination of Convergence and Vocal Networks solutions offer a number of opportunities to create business and customer value that we look forward to accelerating through this acquisition. Our common approach of Cloud Telephony and focusing on the user experience makes this a good fit for both of us." Jason Bales, CEO, Convergence
Tags: Convergence, Vocal Networks, Convergence IP Office, unified communications, contact center, customer service, collaboration,
About Convergence: Convergence is a US provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes across the US.
About Vocal Networks: Vocal Networks is a California based Voice and Data Company. Working with a network of technology partners, service delivery professionals and resellers, Vocal Networks provides solutions that help improve efficiency and generate business intelligence
